Excessive noise can be annoying and disruptive. Imagine if you are in an important meeting while working from home and suddenly your neighbor starts playing loud music in their apartment. Or, if you have an online lecture going on and your neighbor’s dog starts barking incessantly. In a nutshell, noisy neighbors can be very distracting to your tenants, and dealing with such noisy neighbors is one of the worst problems Philadelphia landlords face especially in multifamily properties.
Landlords are responsible for resolving these complaints and finding suitable solutions. Here are a few tips landlords can consider while dealing with noisy neighbors in their Philadelphia multifamily properties.
Know What Qualifies Noise
Noise is an unpleasant sound that disturbs and annoys other people. Noise that occurs from everyday routine is acceptable under tenants’ right to quiet enjoyment. For example, sound that arises from walking, cooking, cleaning the house is reasonable. But sounds, such as loud music, shouting, arguing, midnight fighting, children yelling, and dogs barking are nuisances. Landlords can refer to noise ordinance in Philadelphia to know more about what qualifies as noise.
Verify The Complaint
Landlords should investigate the noise complaint from tenants to see if it is true instead of directly taking action. Talk to other neighbors to know if they have experienced similar disturbances, find out the type of noise, its frequency, and more such information.
Sometimes, tenants deliberately file complaints or are over-sensitive to normal noise. Therefore, landlords have to make sure that the complaints are seriously valid.
Talk to the Noisy Neighbors
Once you verify the complaint, have a face-to-face discussion with the neighbors who are responsible for creating the disturbance. Ask them to quiet down and refrain from making noise. Sometimes, people may be unknowingly disruptive, without even realizing that it can be troublesome for other tenants. Landlords should talk to them and try to resolve issues without resorting to legal action. They can send an official warning to the noisy neighbors if they are deliberately trying to disturb the peace.
Send A Legal Notice
After your verbal warning, wait for a few days to check if the problem persists. If it does, you can decide to take legal action against the offenders.
Add a Noise Clause in the Lease Agreement
Drafting a comprehensive lease agreement with a detailed noise clause can reduce noise-related problems to a great extent. Mention a noise clause including the types of noises, quiet hours, and consequences of lease violation. Also include the tenant’s responsibility and tenant’s right to quiet enjoyment in the lease agreement to control noise in your Philadelphia property.
Stay Updated With Local Noise Ordinances
Noise control laws are created to protect citizens from all types of unwanted disturbances. As a landlord, you should know the Pennsylvania Nuisance Law and Noise Control Ordinance so you can quickly take the necessary action in case the noise problem persists. If studying ordinances becomes overwhelming for you, consider hiring an attorney for legal advice or talking to a property manager while adding privacy clauses in your lease agreement.
A trusted property management company can help you tackle noise nuisance problems in your multifamily property and even assist with the legal eviction process for disturbing renters. TCS Management is a full-service property management company headquartered in Philadelphia, Pennsylvania, serving Cherry Hill, NJ, Wilmington, Delaware, and the surrounding areas.
Contact us at TCS Management for more details.